Return & Refund Policy
Last Updated: [Insert Date]
At Tech & Wear, we value your satisfaction and strive to ensure that every purchase meets your expectations. If you are not completely satisfied with your order, our Return & Refund Policy outlines how we can help.
1. Eligibility for Returns
To be eligible for a return, please ensure that:
The item was purchased directly from our official website https://techandwear.com
The item is unused, unworn, and in its original packaging
All original tags, manuals, and accessories are included
The return request is made within 7 days of receiving the product
Items returned after 7 days or not in their original condition may not be accepted.
2. Non-Returnable Items
Certain items are not eligible for return, including:
Products damaged due to misuse or mishandling
Items without original packaging or proof of purchase
Discounted or sale items (unless defective)
Gift cards or promotional items
3. Defective or Damaged Products
If you receive a defective, damaged, or incorrect item:
Contact us within 48 hours of delivery.
Provide your order number, a description of the issue, and photos/videos showing the defect.
Our team will review your request and arrange a replacement or refund as appropriate.
4. Return Process
To initiate a return:
Email us at [returns@techandwear.com] with your order details.
Wait for our confirmation and return instructions.
Ship the item to the provided return address.
Note:
Customers are responsible for return shipping costs unless the product is defective or incorrect.
We recommend using a trackable shipping method.
5. Refunds
Once your return is received and inspected, we will:
Notify you via email about the approval or rejection of your refund
If approved, your refund will be processed within 5–10 business days to your original payment method
Shipping costs are non-refundable (unless due to our error).
6. Exchanges
We only replace items if they are defective or damaged.
If you need an exchange for the same product, please contact us at [support@techandwear.com] before sending the item.
7. Order Cancellations
Orders can be canceled within 24 hours of purchase, provided they haven’t been processed or shipped.
After dispatch, the standard return process applies.
